FOR DOMESTIC ORDERS :

• Gopuram group of companies to deliver products within India and states all over India after collecting the Cost, Packing and Forwarding charges.
• Would be processed within 10 days time and shipping will be done through reputed domestic courier company.
• Product will be delivered to all Indian Cities in 15 working days.
• We will send you the Airway number /docket number through e mail after the products are shipped.
• Octroi or entry tax if any should be borne by the customer.

FOR INTERNATIONAL ORDERS (OUTSIDE INDIA) :

• All International orders (outside India) would be processed within 15 days and shipping through reputed International Courier company viz. DHL.
• We will send you the Shipper's reference number (air way bill / docket number) along with the courier company details through e mail.
• We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
• Kindly note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery.
• The duties and taxes are not a part of the customer's payment made to us.

REMOTE AREA SURCHARGE (RAS) FOR INTERNATIONAL ORDERS :

• According to the policies of the International carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area.
• This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to you before shipping the goods. You have to pay the surcharge through the website in such case.
• If the surcharge is not paid within 3 days after our information, we would cancel your order.

CUSTOMS CLEARANCE FOR INTERNATIONAL ORDERS :

• Any additional taxes, import duties or customs charges levied in this process will be borne by you.
• You are liable to pay the carrier for those charges in such cases.
• Hope you would be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.